Taskone - Field and operational alignment

TaskOne is the comprehensive task management and trouble ticketing solution that coordinates the field activities with those of the Network Operation Center (NOC). It features a reliable and accurate interface that presents all project task lists, trouble tickets and process issue escalation. Field engineers recieve an immediate Trouble Ticket notification to their mobile devices as Taskone tracks all activities ,which establishes a correct ticket management system.

Work flow Management

Taskone allows work groups to create and save their work flow templates. These templates can be any activity the user or group wishes. Work flow processing and measuring the performance of the task allows groups to effectively complete tasks faster with a transparent open communication approach.

My Group Performance

Typically the performance of a group, company or individual is known after the fact when tasks are completed or have failed. Taskone uses an intelligent algorithm that measures the current performance against the set KPI targets. If a task is straying off target, then immediate alerts are sounded and highlighted in reports and as well as in the dashboard.

Geo-locator of field resources

TaskOne has been developed with an app that locates field resources verses against network issues. This app informs the NOC of a person's availability and location, whilst also capturing other key information to assist the maintainance of the network. Information such as; available spares, previous, current and future schedules, technology competence, working hours and coverage sites under his or her responsibility.

  • Change Management
  • Trouble Ticketing
  • Software Development
  • Software Upgrades
  • Problem Management
  • Task Management
  • Field Maintenance
  • Refuelling
  • Any Task and Any Work Flow